FAQ

How can we help you?

Here is a list of the most commonly asked questions! Click the question below to reveal the answer. Please call 830-256-0088 with any other inquiries.

Can my friends come and visit?

Due to COVID-19 restrictions, no visitors are allowed at your site until further notice. View additional information here.

Absolutely! Guests must pay a visitor fee and the number of people per campsite cannot exceed 8.

What forms of payment are accepted for my reservation?
We gladly accept Visa, MasterCard, Discover, and American Express. Full payment is due at the time of booking.
What do I need to do to prepare for my arrival?
Check out our handy countdown calendar for all important dates leading up to your stay.
What can I use my Jellystone Park™ gift card towards?
Jellystone Park™ gift cards are applicable towards reservations only. They may not be used towards day camp passes or any on-site amenities, Ranger Station items, etc.

Gift cards can be purchased here.

Do you have Wi-Fi?
Yes, we have free Wi-Fi throughout the Camp-Resort – speeds will vary. We do ask that you refrain from streaming videos, as it tends to slow down the speed for everyone. Please note our wifi is limited outside of commons areas. 
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!
We're celebrating at Jellystone Park™! Can we use confetti eggs?
Sorry to be a party pooper, but we do not allow confetti eggs at any time in the Camp-Resort. But, congratulations! We’re so happy to be celebrating with you!
Will my reservation guarantee a specific campsite or cabin assignment?
Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:

Cabins:

3+ WEEKS
2+ WEEKS
LESS THAN 2 WEEKS
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

The cancellation policy for the Boo Boo™ Bungalow & Yogi Bear™ Bunkhouse is as follows:

5+ WEEKS4+ WEEKSLESS THAN 4 WEEKS
Refund minus the non-refundable $50 cancellation fee OR full refund issued in camp credit50% of reservation issued in camp credit and 50% of reservation forfeitedFull reservation forfeited

Campsites:

2+ WEEKS
1+ WEEKS
LESS THAN 1 WEEK
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

CHANGE POLICY

  • Changes to reservation arrival or departure dates made outside of the respective cancellation window (see above) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window
  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in a forfeiture of funds.

*All rates, specials, terms, and policies are subject to change at any time without notice.

Can I come to the park just for the day?
Due to COVID-19 restrictions, day camp passes are not being offered until further notice, view additional information here.

Day camp passes include access to the swimming pools, Water Zone, mini golf, jumping pillow, playgrounds, volleyball court, half basketball court, and more! Subject to availability. *Request day camp passes here.

Can I bring pool toys to play with in the pools?
Yes, you may bring small water toys. No full-size inflatables.
Can I arrive early and/or depart late?

We are not allowing early access/arrivals (before check-in time) or extended access (after check-out time) until further notice.

Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Extended access (after check-out time) does not guarantee guest will be able to stay on site/in cabin until departing from the Camp-Resort. Early access/extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability and involves a fee based on the time of check-in – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.

What is your pet policy?
Pets are allowed free of charge at RV sites and with an applicable fee for select pet-friendly cabins – for 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. 2 pet max per cabin/RV site. Pets are NOT allowed at our tent sites, playgrounds, restrooms, or other buildings. Pet owners are required to bring a crate(s) for their pet(s) and are responsible for pet clean-up and noise control. Please keep your pet on a leash and never unattended. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile and disruptive pets from the Camp-Resort. View our pet waiver here.
Do you have quiet hours?
We do! Quiet hours are from 10PM – 8AM (Sun-Thurs) and 11PM – 8AM (Fri & Sat). Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
What is your smoking policy?
As a courtesy to all our guests, smoking of any substance, (including vaping) is not allowed at any outdoor common areas (pools, pavilion, etc.) or indoor facilities (cabins, screened-in porches, restrooms, recreation buildings, etc.) All of our cabins are non-smoking.
Can we bring our golf cart?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into the Camp-Resort. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy and fun!
Do you have RVs available to rent?
While we do not rent RVs ourselves, we do partner with RV Share, a peer-to-peer online RV rental service. Browse available RVs here, or list your RV here. With the rental of an RV from RV Share, you will still need to reserve a site.
What is the speed limit?
The speed limit throughout the Camp-Resort is 5 MPH. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

Do you offer any discounts for bloggers?
Calling all photographers, bloggers, and social media enthusiasts! Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and please include a links to your website and/or socials. We will get back to you at our earliest convenience.
Are alcoholic beverages allowed?
They are, but the beverage must be held in an unmarked container or koozie. No glass or breakable items permitted in the Camp-Resort for safety reasons. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language. Beer & wine is available to purchase in the Ranger Station (ID required).
Are campfires allowed?
You bet, unless when we are under a burn ban, so be sure to ask the Ranger Station at check-in. Campfires must be confined to designated fire rings and be monitored at all times. We do not permit outside firewood being brought into our Camp-Resort or the cutting of any of our trees or brush.  Firewood is available for purchase at our Ranger Station.
Are fireworks allowed?
With the exception of sparklers, fireworks are not allowed at the Camp-Resort.
Are firearms allowed?
Firearms are not allowed in Jellystone Park™.
Do you offer a military discount?
Yes! We want to show our appreciation for all active duty and retired military service men and women by offering 10% off during weekday stays in a cabin or at a campsite – all season long!

*Offer not valid during holidays (Memorial Day, 4th of July, and Labor Day). Cannot be combined with any other discounts. Must present valid ID at check-in.

Book now using promo code: YOGITHANKSYOU

I am renting a cabin. What should I bring with me?
Great choice! Please bring towels (bath and kitchen), blankets, pillows, linens, grilling and cooking utensils, paper towels, and personal items.  Are you wondering what amenities your cabin includes? Please view our cabins page for the specific cabin you have reserved.
This is my first time visiting Yogi Bear’s Jellystone Park™ Camp-Resort Hill Country. Is there anything I should know?
We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the Camp-Resort. We also suggest bringing fishing poles for some quality family fishing just down the road. And keep in mind that while we do offer plenty of activities here at the Camp-Resort, there are many local attractions that your family may enjoy as well. If you have any questions about your upcoming stay, our friendly Reservations team is here to help! Feel free to give us a call at (830)256-0088.

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“Great for kids! Lots of activities like swimming, lazer tag, mini golf, volleyball, basketball, pedal carts, gem mining, bouncing pillow and arcade. All around fun.” - Tammy P⁠

Want to experience it for yourself? Let's go! Link in bio.⁠
...

We have so many amazing attractions for you and your family to enjoy during your stay at Jellystone Park™! ⁠

From mini golf, lazer tag, gem mining, & more, you'll have endless chances for unforgettable memories! ⁠

📷: @hillcountryhomestead
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Have you booked your spring vacation yet? Don't miss out on your chance for the best vacation ever! ⁠

Enjoy one of our many luxury cabins like our Lodge Rooms that sleep up to 6 people! ⁠

Click the link in our bio to book your stay.
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Ready to book? Check rates & availability via the link in our bio.⁠
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Did you know that camping offers many health benefits? ⁠
From increased serotonin levels, fresh air and exercise, more! ⁠

Check out our latest blog for 5 reasons why a visit to Jellystone Park™ is great for both your mental and physical health!⁠

Link in bio.
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Jump into spring & join us for some Jellystone Park™ fun!⁠
☀️🌸 ⁠

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Click the link in our bio to learn more!
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Click the link in our bio to view of open positions:
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Have you stayed in our newly renovated Lodge Rooms yet? These cabins sleep up to 6 and come with a full bathroom and kitchenette. ⁠

Click the link in our bio to view all of our ways to stay!
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🐾⁠
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Ready to book? Simply add your number of pets under the guest count to find the best campsite or cabin for you and your bestie. Link in bio. Woof!⁠
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...

Happy National Siblings Day to all our families out there! Give your built-in bestie(s) a hug today. 💛 ...

Did you know our pools are open everyday and the rest of our water attractions are open Fridays, Saturdays, and Sundays? ⁠

AND starting Memorial Day all our water attractions will be open DAILY. ⁠

�Don’t miss out - plan your vacation today! ⁠

Link in bio. ⁠

📷: @kyndalgreen
...

Spend your spring with us here at Jellystone Park™! ⁠

Whether you choose a cabin or RV site, we have so many comfortable options for everyone.
...

Our Hill Country Cabins are kid & parent approved! 👍🏼⁠

With a private bedroom for parents, bunk beds and a loft space for the kids, it is the perfect option for any family. ⁠

Learn more about this luxury cabin by clicking the link in our bio.
...

Do you need a faster way to get around our Camp-Resort? Or are you looking for ways to get ultimate relaxation on your vacation? We've got you covered! ⁠

At Jellystone Park™, we're always working to give you the most comfortable stay that we can. ⁠


Check out our new blog for information about add-on options for your next getaway! Link in bio.
...

Happy Easter to all our egg-cellent campers! 🐣🌸⁠


Photo by Priscilla Du Preez on Unsplash
...

The reviews are in! A Jellystone Park™ vacation may be exactly what your family needs - but don’t take our word for it. See what everyone else is saying!⁠

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⁠
“Great for kids! Lots of activities like swimming, lazer tag, mini golf, volleyball, basketball, pedal carts, gem mining, bouncing pillow and arcade. All around fun.” - Tammy P⁠

Want to experience it for yourself? Let's go! Link in bio.⁠
...

We have so many amazing attractions for you and your family to enjoy during your stay at Jellystone Park™! ⁠

From mini golf, lazer tag, gem mining, & more, you'll have endless chances for unforgettable memories! ⁠

📷: @hillcountryhomestead
...

Have you booked your spring vacation yet? Don't miss out on your chance for the best vacation ever! ⁠

Enjoy one of our many luxury cabins like our Lodge Rooms that sleep up to 6 people! ⁠

Click the link in our bio to book your stay.
...

Get offline and into the great outdoors! New family memories are calling. ⁠


📷: @skylerlace
...

Mother’s Day is around the corner, so show mom some love with a trip to Jellystone Park™! ⁠

Whether it’s lounging by the pool or beating the fam in a round of mini golf, there’s tons of fun (or relaxation) to be had!⁠

Ready to book? Check rates & availability via the link in our bio.⁠
...

Did you know that camping offers many health benefits? ⁠
From increased serotonin levels, fresh air and exercise, more! ⁠

Check out our latest blog for 5 reasons why a visit to Jellystone Park™ is great for both your mental and physical health!⁠

Link in bio.
...

Jump into spring & join us for some Jellystone Park™ fun!⁠
☀️🌸 ⁠

How are you spending the first day of spring?
...

Have you booked your vacation yet? We have so many amazing RV spots for you and your family! ⁠

Make sure to check out all of our amazing deals before booking. ⁠

Click the link in our bio to learn more!
...

‼️Join our team‼️ ⁠

We are currently hiring for the 2021 season and would love to get to know you! ⁠

Click the link in our bio to view of open positions:
...

Have you stayed in our newly renovated Lodge Rooms yet? These cabins sleep up to 6 and come with a full bathroom and kitchenette. ⁠

Click the link in our bio to view all of our ways to stay!
...

We PAWS-itively love our furry guests!⁠
🐾⁠
We know that they are a member of your family, and we invite you to bring them along on your next family vacation to Jellystone Park™! ⁠

Ready to book? Simply add your number of pets under the guest count to find the best campsite or cabin for you and your bestie. Link in bio. Woof!⁠
...

Spring Break is finally here and Easter is right around the corner! 🌸⁠

Have you booked your family holiday vacation yet? Get outside, enjoy all our attractions, and get ultimate relaxation & fun when you stay with us! ⁠

Holiday weekends sell out fast, book your stay today! Link in bio.
...

Need last minute Spring Break plans? Grab your family and stay in one of our luxury cabins or campsites! ⁠

Our Yogi Bear™ Bunkhouse sleeps up to 16 people and includes 3 bathrooms and a full kitchen. This cabin is the perfect spot for a bigger group! ⁠

Looking for a smaller option? Check out all of our ways to stay with the link in our bio.
...