FAQ

How can we help you?

Here is a list of the most commonly asked questions! Click the question below to reveal the answer. Please call 830-256-0088 with any other inquiries.

Can my friends come and visit?

Absolutely! Guests must pay a visitor fee and the number of people per campsite cannot exceed 8.

What is good camping etiquette

If you’re a first time camper, you may have some questions on the best camping etiquette. Learn how you can be a good neighbor, stay safe during your trip, and more, here. 

What forms of payment are accepted for my reservation?
We gladly accept Visa, MasterCard, Discover, and American Express. Full payment is due at the time of booking.
What do I need to do to prepare for my arrival?
Check out our handy countdown calendar for all important dates leading up to your stay.
What can I use my Jellystone Park™ gift card towards?
Jellystone Park™ gift cards are applicable towards reservations only. They may not be used towards day camp passes or any on-site amenities, Ranger Station items, etc.

Gift cards can be purchased here.

Do you have Wi-Fi?
Yes, we have free Wi-Fi throughout the Camp-Resort – speeds will vary. We do ask that you refrain from streaming videos, as it tends to slow down the speed for everyone. Please note our wifi is limited outside of commons areas. 
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!
We're celebrating at Jellystone Park™! Can we use confetti eggs?
Sorry to be a party pooper, but we do not allow confetti eggs at any time in the Camp-Resort. But, congratulations! We’re so happy to be celebrating with you!
Will my reservation guarantee a specific campsite or cabin assignment?
Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:

Cabins:

3+ WEEKS
2+ WEEKS
LESS THAN 2 WEEKS
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

The cancellation policy for the Boo Boo™ Bungalow & Yogi Bear™ Bunkhouse is as follows:

5+ WEEKS4+ WEEKSLESS THAN 4 WEEKS
Refund minus the non-refundable $50 cancellation fee OR full refund issued in camp credit50% of reservation issued in camp credit and 50% of reservation forfeitedFull reservation forfeited

Campsites:

2+ WEEKS
1+ WEEKS
LESS THAN 1 WEEK
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

CHANGE POLICY

  • Changes to reservation arrival or departure dates made outside of the respective cancellation window (see above) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window
  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in a forfeiture of funds.

*All rates, specials, terms, and policies are subject to change at any time without notice.

Can I come to the park just for the day?
We do not allow day passes at this location. However your friends and family may come and visit while you’re staying with us!
Can I bring pool toys to play with in the pools?
Yes, you may bring small water toys. No full-size inflatables.
Can I arrive early and/or depart late?

We are not allowing early access/arrivals (before check-in time) or extended access (after check-out time) until further notice.

Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Extended access (after check-out time) does not guarantee guest will be able to stay on site/in cabin until departing from the Camp-Resort. Early access/extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability and involves a fee based on the time of check-in – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.

What is your pet policy?
Pets are allowed free of charge at RV sites and with an applicable fee for select pet-friendly cabins – for 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. 2 pet max per cabin/RV site. Pets are NOT allowed at our tent sites, playgrounds, restrooms, or other buildings. Pet owners are required to bring a crate(s) for their pet(s) and are responsible for pet clean-up and noise control. Please keep your pet on a leash and never unattended. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile and disruptive pets from the Camp-Resort. View our pet waiver here.
Do you have quiet hours?
We do! Quiet hours are from 10PM – 8AM (Sun-Thurs) and 11PM – 8AM (Fri & Sat). Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
What is your smoking policy?
As a courtesy to all our guests, smoking of any substance, (including vaping) is not allowed at any outdoor common areas (pools, pavilion, etc.) or indoor facilities (cabins, screened-in porches, restrooms, recreation buildings, etc.) All of our cabins are non-smoking.
Can we bring our golf cart?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into the Camp-Resort. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy and fun!
Do you have RVs available to rent?
While we do not rent RVs ourselves, we do partner with RV Share, a peer-to-peer online RV rental service. Browse available RVs here, or list your RV here. With the rental of an RV from RV Share, you will still need to reserve a site.
What is the speed limit?
The speed limit throughout the Camp-Resort is 5 MPH. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

Do you offer any discounts for bloggers?
Calling all photographers, bloggers, and social media enthusiasts! Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and please include a links to your website and/or socials. We will get back to you at our earliest convenience.
Are alcoholic beverages allowed?
They are, but the beverage must be held in an unmarked container or koozie. No glass or breakable items permitted in the Camp-Resort for safety reasons. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language. Beer & wine is available to purchase in the Ranger Station (ID required).
Are campfires allowed?
You bet, unless when we are under a burn ban, so be sure to ask the Ranger Station at check-in. Campfires must be confined to designated fire rings and be monitored at all times. We do not permit outside firewood being brought into our Camp-Resort or the cutting of any of our trees or brush.  Firewood is available for purchase at our Ranger Station.
Are fireworks allowed?
With the exception of sparklers, fireworks are not allowed at the Camp-Resort.
Are firearms allowed?
Firearms are not allowed in Jellystone Park™.
Do you offer a military discount?
Yes! We want to show our appreciation for all active duty and retired military service men and women by offering 10% off during weekday stays in a cabin or at a campsite – all season long!

*Offer not valid during holidays (Memorial Day, 4th of July, and Labor Day). Cannot be combined with any other discounts. Must present valid ID at check-in.

Book now using promo code: YOGITHANKSYOU

I am renting a cabin. What should I bring with me?
Great choice! Please bring towels (bath and kitchen), blankets, pillows, linens, grilling and cooking utensils, paper towels, and personal items.  Are you wondering what amenities your cabin includes? Please view our cabins page for the specific cabin you have reserved.
This is my first time visiting Yogi Bear’s Jellystone Park™ Camp-Resort Hill Country. Is there anything I should know?
We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the Camp-Resort. We also suggest bringing fishing poles for some quality family fishing just down the road. And keep in mind that while we do offer plenty of activities here at the Camp-Resort, there are many local attractions that your family may enjoy as well. If you have any questions about your upcoming stay, our friendly Reservations team is here to help! Feel free to give us a call at (830)256-0088.

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Your home away from home is waiting for you! ⁠

From a range of campsites in the great outdoors, to luxury cabins equipped with a full bathroom and kitchen, glamping at Jellystone Park ™ is going to be your new favorite family destination!⁠

Start making memories and check out all the ways to stay at the link in bio! ⁠
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Still trying to plan your next trip to our Camp-Resort? Say “Hello” to the new 2022 Resort Guide and get all the information you need for this year's family vacation!⁠

Check out everything from yummy dining options, to unique ways to stay, to exciting themed weeks and weekends throughout the year. ⁠

Take a peek inside at the link in bio.
...

2022 is underway and the Bears can’t wait to see you!⁠

If you’re hoping to see Yogi Bear™ or Cindy Bear™ during your visit, we’re happy to announce they will be out and about from May 27 - August 20! ⁠

Want them to visit your site?! Click the link in our bio to learn more about our Bear Visits.⁠
...

Ready for a new adventure? Take a look at our brand new 2022 Resort Guide and see what we have planned for the upcoming year!⁠

With exciting new events, cozy ways to stay, and great deals, we have everything you need to plan the best vacation ever!⁠

Adventure awaits! Check it out at the link in bio.⁠
...

New Year's resolution to save money? Make sure to sign up for Club Yogi Rewards and receive FREE nights as you rack up points!⁠

Sign up today to start saving - link in bio. ⁠
...

Kick off 2022 with the ultimate glamping vacation in one of our Hill Country Cabins! The perfect spot to make unforgettable family memories. Start planning your stay today - link in bio. ...

Happy New Year, campers! We can't wait to show you what we have planned for 2022! ❤️✨ ...

How are you spending your New Year’s celebrations? We’ll be reflecting on the amazing year we’ve had thanks to all of you! ...

The fun never stops at Jellystone Park™! ⁠

Whether you’re indulding in all our awesome activities or telling stories around the campfire, amazing memories are always right around the corner!
...

RV there yet? ⁠

2022 is only days away which means it’s time to hit the road and start planning your ultimate family vacation! ⁠

Book today and get ready to make unforgettable new memories - link in bio.
...

Happy Holidays, campers! 🎅🏽🎄🎁✨ ...

Spend the day relaxing in the indoor pool? Yes please! Our indoor pool is open daily for all our campers to enjoy all year long. ⁠

Holiday hours may differ. Hop onto our website to see our current hours - link in bio.
...

Looking to welcome the new year in style? Join us for family friendly festivities and celebrations as we say goodbye to 2021 and hello to 2022! 🌟⁠

Check out what we have planned and get your vacation started with the link in our bio.
...

Start a new family tradition by giving the sweetest gift - the gift of experience! 🎁⁠

It’s the gift that won’t fit under the tree, but will probably be their favorite! ⁠

Get on your families nice list, book now - link in bio.
...

Your home away from home is waiting for you! ⁠

From a range of campsites in the great outdoors, to luxury cabins equipped with a full bathroom and kitchen, glamping at Jellystone Park ™ is going to be your new favorite family destination!⁠

Start making memories and check out all the ways to stay at the link in bio! ⁠
...

Still trying to plan your next trip to our Camp-Resort? Say “Hello” to the new 2022 Resort Guide and get all the information you need for this year's family vacation!⁠

Check out everything from yummy dining options, to unique ways to stay, to exciting themed weeks and weekends throughout the year. ⁠

Take a peek inside at the link in bio.
...

2022 is underway and the Bears can’t wait to see you!⁠

If you’re hoping to see Yogi Bear™ or Cindy Bear™ during your visit, we’re happy to announce they will be out and about from May 27 - August 20! ⁠

Want them to visit your site?! Click the link in our bio to learn more about our Bear Visits.⁠
...

Ready for a new adventure? Take a look at our brand new 2022 Resort Guide and see what we have planned for the upcoming year!⁠

With exciting new events, cozy ways to stay, and great deals, we have everything you need to plan the best vacation ever!⁠

Adventure awaits! Check it out at the link in bio.⁠
...

New Year's resolution to save money? Make sure to sign up for Club Yogi Rewards and receive FREE nights as you rack up points!⁠

Sign up today to start saving - link in bio. ⁠
...

Kick off 2022 with the ultimate glamping vacation in one of our Hill Country Cabins! The perfect spot to make unforgettable family memories. Start planning your stay today - link in bio. ...

Happy New Year, campers! We can't wait to show you what we have planned for 2022! ❤️✨ ...

How are you spending your New Year’s celebrations? We’ll be reflecting on the amazing year we’ve had thanks to all of you! ...

The fun never stops at Jellystone Park™! ⁠

Whether you’re indulding in all our awesome activities or telling stories around the campfire, amazing memories are always right around the corner!
...

RV there yet? ⁠

2022 is only days away which means it’s time to hit the road and start planning your ultimate family vacation! ⁠

Book today and get ready to make unforgettable new memories - link in bio.
...

Happy Holidays, campers! 🎅🏽🎄🎁✨ ...

Spend the day relaxing in the indoor pool? Yes please! Our indoor pool is open daily for all our campers to enjoy all year long. ⁠

Holiday hours may differ. Hop onto our website to see our current hours - link in bio.
...

Looking to welcome the new year in style? Join us for family friendly festivities and celebrations as we say goodbye to 2021 and hello to 2022! 🌟⁠

Check out what we have planned and get your vacation started with the link in our bio.
...

Start a new family tradition by giving the sweetest gift - the gift of experience! 🎁⁠

It’s the gift that won’t fit under the tree, but will probably be their favorite! ⁠

Get on your families nice list, book now - link in bio.
...