Welcome to the Jellystone Park™ Guest Dashboard!
Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.
CHECK-IN REMINDER
Campsite check-in/check-out times are 1pm/12pm
Cabin check-in/check-out times are 4pm/11am
At this time we are not accepting early check-ins before 12pm.
Park After Hours Emergency Line: (830) 214-5284
We are taking all the necessary steps to make sure our campers and staff enjoy a great vacation while still being safe and remaining healthy. Should you have any concerns about your stay, please don’t hesitate to reach out to us!
Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!
Hours listed are for non-peak season, March 21 - May 26:
Ranger Station/Reservations
MON -THURS: 9AM - 5PM, FRI & SAT: 9AM - 8:30PM, SUN 8:30AM - 5PM
Indoor Pool
SUN - THURS: 9AM – 8PM, FRI & SAT: 9AM - 9PM
Laser Tag
View specific hours on activities schedule – changes weekly. Advanced sign up required
Activity Center
MON: 9AM – 2PM, FRI: 4PM - 8PM & SAT: 9AM - 8PM, SUN: 9AM - 8PM
Mini Golf
SUN - THURS: 9AM - 5PM, FRI & SAT: 9AM - 10PM
Jumping Pillow
DAILY: 9AM – DUSK
Gem Mining
DAILY: 9AM – DUSK
Sports Courts
DAILY: DAWN – DUSK
Playgrounds
DAILY: DAWN – DUSK
Arcade Alley
SUN - THURS: 9AM – 6PM, FRI & SAT: 9AM - 9PM
Pedal Carts
SAT - THURS: 9AM – DUSK
Laundry
Currently closed
Comfort Stations
DAILY: 8AM – 10PM
Outdoor Pools (Weather permitting)
SUN - THURS: 9AM – 8PM, FRI & SAT: 9AM - 9PM
Water Zone (Weather permitting)
FRI: 4 PM – 8PM, SAT: 9 AM - 8PM, SUN: 9AM - 5 PM
The Pic-A-Nic Basket
FRI: 4PM - 8PM, SAT: 11AM - 8PM, SUN: 11AM - 3PM
All hours and activities are subject to change.
Hours listed are for peak season, May 27 - August 20:
Ranger Station/Reservations
DAILY: 8:30AM - 9PM
Indoor Pool
DAILY: 9AM – 9PM
Laser Tag
View specific hours on activities schedule – changes weekly. Advanced sign up required
Activity Center
DAILY: 9AM - 8PM
Mini Golf
DAILY: 9AM - 10PM
Jumping Pillow
DAILY: 9AM – 9PM
Gem Mining
DAILY: 9AM – 9PM
Sports Courts
DAILY: DAWN – DUSK
Playgrounds
DAILY: DAWN – DUSK
Arcade Alley
DAILY: 9AM - 10PM
Pedal Carts
SAT - THURS: 9AM – DUSK
Laundry
Currently closed
Comfort Stations
DAILY: 8AM – 10PM
Outdoor Pools (Weather permitting)
DAILY: 11AM – 7PM
Water Zone (Weather permitting)
DAILY: 11AM – 7PM
The Pic-A-Nic Basket
DAILY: 11AM – 8PM
All hours and activities are subject to change.
Check out all the exciting events we have planned during your stay on our Events page or download the Jellystone Park™ app!
At The Pic-A-Nic Basket, we offer a variety of tasty food items such as burgers, tacos, pizza, and chicken tenders. Plus, enjoy a Bear Sundae, Bill’s Lemonade, funnel fries, and more!
View The Pic-a-Nic Basket menu.
As a healthy guest, please follow these general guidelines:
Check out and print our Camp-Resort map.
Time to get cozy with your favorite shows! View our TV Guide.
Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!
Golf Carts
1. Make sure the brake is locked before inserting the key.
2. Put the key in the ignition and turn the key to the right until it is in the on position. Note: You will not hear the golf cart engine come on, most golf carts are quiet.
3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.
4. Slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you. After slowly pressing on the gas you will hear the break release and then gradually increase the gas.
5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.
6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.
7. Take the key out when you are not operating the golf cart.
AC/Heating
Lodge Rooms, Cottages, and Hill Country Cabins:
1. Locate the AC/heating remote control (same remote for living room & bedroom).
2. Turn the remote on using the ON/OFF button.
3. Use the MODE button to select cooling (snowflake icon) or heating (sun icon).
4. Use the arrow buttons to adjust temperature – do not go below 69 degrees or the unit will freeze up.
5. Make sure you are not on the humidify setting.
6. Both the front & back units have to be on the same MODE or you will receive an error code. If this happens, turn both units OFF and start over.
Yogi Bear™ Cabins, Cindy Bear™ Cabins, Deluxe 2-Bedroom Cabins, Yogi Bear™ Bunkhouse, and Boo Boo™ Bungalow:
1. Adjustable wall thermostats – do not go below 69 degrees or the unit will freeze up.
Cozy Cabins:
For AC –
1. Locate the AC/heating remote control.
2. Turn the remote on using the ON/OFF button.
3. Use the MODE button to select cool and the up/down arrows to select temperature – do not go below 69 degrees or the unit will freeze up.
For heat –
1. Locate each wall thermostat (1 in bedroom & 1 in bathroom) and adjust between low and high settings
Have a question or concern during your stay? Stop by the Ranger Station. In the case of life threatening emergencies, dial 911. Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.
Ranger Station: (830) 256-0088
Park After Hours Emergency Line: (830) 214-5284
Local Health Care Providers:
Smithson Valley Family Medicine LLP
13201 FM 306, Canyon Lake (0.2 miles)
(830) 964-5575
Christus Santa Rosa Emergency Center
6244 Creekside Crossing, New Braunfels (13.1 miles)
(830) 608-5600
CVS Pharmacy
8049 FM 2673, Canyon Lake (8.4 miles)
(830) 899-9700
Canyon Lake Dental Care
1395 Sattler Rd, Suite 4, Canyon Lake (2.1 miles)
(830) 964-3161