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About The Park
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- Jellystone Parks

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 1pm/12pm

Cabin check-in/check-out times are 4pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions

*At this time we are not accepting any early check-ins. We hope to offer this perk to our guests again soon!

COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.

Hours of Operation

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

Hours are through June 30. Visiting us at a later date? Check back for updates!

Ranger Station/Reservations
DAILY: 8:30AM – 9PM
The Pic-a-Nic Basket
DAILY: 11AM – 8PM
Outdoor Pools
DAILY: 9AM – 8PM
*Closed at 1PM and 4PM for 30 minute cleaning breaks
Water Zone
DAILY: 9AM – 8PM
*Closed at 1PM and 4PM for 30 minute cleaning breaks
Indoor Pool
DAILY: 9AM – 9PM
Mini Golf
DAILY: 9AM – 10PM
Jumping Pillow
DAILY: 9AM – 10PM
Gem Mining
DAILY: 9AM – 10PM
Sports Courts
DAILY: DAWN – DUSK
Playgrounds
DAILY: DAWN – DUSK
Arcade Alley
DAILY: 9AM – 10PM
Pedal Carts
See park for specific hours
Laundry
DAILY: 9AM – 9PM
Comfort Stations
DAILY: 8AM – 10PM

*All hours & activities are subject to change.

*Please note, campfires are not permitted at this time due to a mandated Burn Ban. Thank you for your understanding!

Daily Activities

On-Site Dining

At The Pic-a-Nic Basket, we offer a variety of tasty food items such as burgers, tacos, pizza, and chicken tenders. Plus, enjoy a Bear Sundae, Bill’s Lemonade, funnel fries, and more!

View The Pic-a-Nic Basket menu here.

Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
Practice social distancing by maintaining at least 6 feet distance from others.
Due to the executive order by the Governor of the State of Texas, masks are required in public buildings and when within 6 feet of others.

Guidelines & important information for our amenities & facilities:

The Pic-a-Nic Basket is open for take-out and limited indoor seating. Call (830) 360-0987 to order your food. When to-go orders are placed, a delivery time will be given. Pick up will be at the poolside window. Please maintain social distancing in any lines.
Our Ranger Station (store + reservations) is open and limited to 10 guests at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
When the Outdoor Pools & Water Zone are open, the number of guests will be limited. Please visit the Pool to sign up for an available time slot. If capacity is reached, you will have to wait until there is space. The entrance to the right of The Pic-a-Nic Basket will be the only place to enter/exit so we can monitor the capacity. Guests must follow social distancing guidelines both inside and outside the pool. Please only use one chair per person and do not move around. We sanitize all chairs and tables between use and this will minimize the amount of sanitizing that is necessary.
Pedal carts are available select days/times.
Amenities such as gem mining and mini golf are open with enhanced sanitizing procedures and social distancing guidelines.
The jumping pillow is open with restrictions: limited to 4 jumpers at a time.
Activities such as basketball and Gaga Ball are available, but guests must bring their own equipment. Limited to 4 people at a time.
The Outdoor Pavilion is available with restrictions and social distancing signs will be posted.
Comfort Stations (restrooms) are open with restrictions.
The Laundry Facility is open with restrictions.
Linen rentals are available.
Lazer Tag is open select days/times with enhanced sanitizing procedures and social distancing guidelines.
The playgrounds are open with social distancing guidelines.
Arcade Alley is open with restrictions and enhanced sanitizing procedures.
Golf Cart Rentals are available (with proper cleaning procedures in place after each use). Please visit reservations for more information.
Take-out activities such as coloring pages and scavenger hunts are available for pick up at the Ranger Station.

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!

TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!

Golf Carts

1. Make sure the brake is locked before inserting the key.
2. Put the key in the ignition and turn the key to the right until it is in the on position. Note: You will not hear the golf cart engine come on, most golf carts are quiet.
3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.
4. Slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you. After slowly pressing on the gas you will hear the break release and then gradually increase the gas.
5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.
6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.
7. Take the key out when you are not operating the golf cart.

AC/Heating

Lodge Rooms, Cottages, and Hill Country Cabins:

Locate the AC/heating remote control (same remote for living room & bedroom).
Turn the remote on using the ON/OFF button.
Use the MODE button to select cooling (snowflake icon) or heating (sun icon).
Use the arrow buttons to adjust temperature – do not go below 69 degrees or the unit will freeze up.
Make sure you are not on the humidify setting.
Both the front & back units have to be on the same MODE or you will receive an error code. If this happens, turn both units OFF and start over.

Yogi Bear™ Cabins, Cindy Bear™ Cabins, Deluxe 2-Bedroom Cabins, Yogi Bear™ Bunkhouse, and Boo Boo™ Bungalow:

Adjustable wall thermostats – do not go below 69 degrees or the unit will freeze up.

Cozy Cabins:

For AC –

Locate the AC/heating remote control.
Turn the remote on using the ON/OFF button.
Use the MODE button to select cool and the up/down arrows to select temperature – do not go below 69 degrees or the unit will freeze up.

For heat –

Locate each wall thermostat (1 in bedroom & 1 in bathroom) and adjust between low and high settings.

Important Information Regarding Your Stay

Quiet hours are 10PM – 8AM (Sun – Thurs) and 11PM – 8AM (Fri & Sat).
Check-out is by 11AM for cabins and 12PM for campsites.
While at the park, make sure that a car tag is visibly displayed in all vehicles.
Wristbands must be worn during your stay.
Max 10 people per site.
No day camp passes available.
No visitors are allowed at your site.
Bear Visits are not available.
At this time, we are not allowing early access/arrivals (before check-in) or extended access (after check-out).
We provide dumpsters throughout the Camp-Resort for you to dispose of your garbage. Help us keep furry critters out of the trash by not leaving it outside of your cabin overnight.
Firewood and ice are available for purchase at the Ranger Station.
At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. Before you depart, please wash any dirty dishes, put any items moved back in their original location, and dispose of your trash. Guests will be charged a minimum of $150 if the cabin is excessively dirty and requires extra cleaning.
Please help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.
A fire ring has been provided so you can enjoy a campfire. Help us keep the Camp-Resort clean and protect the environment by not moving your fire ring. You will be charged $25 if the fire ring is moved. Additionally, campfires must be monitored at all times.
The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors.
In order to provide a healthy environment for all of our guests, we prohibit smoking in all cabins. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.
Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or are removed.
We welcome furry friends in the cabins that have been designated “pet friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an additional $250 cleaning fee if it is discovered a pet has been in a non-pet friendly cabin.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Ranger Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

Ranger Station: (830) 256-0088
Park After Hours Emergency Line: (830) 214-5284

Local Health Care Providers:

Smithson Valley Family Medicine LLP

13201 FM 306, Canyon Lake (0.2 miles)

(830) 964-5575
Christus Santa Rosa Emergency Center

6244 Creekside Crossing, New Braunfels (13.1 miles)

(830) 608-5600
CVS Pharmacy

8049 FM 2673, Canyon Lake (8.4 miles)

(830) 899-9700
Canyon Lake Dental Care

1395 Sattler Rd, Suite 4, Canyon Lake (2.1 miles)

(830) 964-3161

BOOK A FUTURE STAY

Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!

RULES & POLICIES

Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

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