Guest Dashboard

Your go-to vacation guide

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 1pm/12pm

Cabin check-in/check-out times are 4pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions

*At this time we are not accepting any early check-ins. We hope to offer this perk to our guests again soon!


COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.

Hours of Operation

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

Hours are through June 30. Visiting us at a later date? Check back for updates! 

  • Ranger Station/Reservations
    DAILY: 8:30AM – 9PM
  • The Pic-a-Nic Basket
    DAILY: 11AM – 8PM
  • Outdoor Pools
    DAILY: 9AM – 8PM
    *Closed at 1PM and 4PM for 30 minute cleaning breaks
  • Water Zone
    DAILY: 9AM – 8PM
    *Closed at 1PM and 4PM for 30 minute cleaning breaks
  • Indoor Pool
    DAILY: 9AM – 9PM
  • Mini Golf
    DAILY: 9AM – 10PM
  • Jumping Pillow
    DAILY: 9AM – 10PM

  • Gem Mining
    DAILY: 9AM – 10PM
  • Sports Courts
    DAILY: DAWN – DUSK
  • Playgrounds
    DAILY: DAWN – DUSK
  • Arcade Alley
    DAILY: 9AM – 10PM
  • Pedal Carts
    See park for specific hours
  • Laundry
    DAILY: 9AM – 9PM
  • Comfort Stations
    DAILY: 8AM – 10PM

*All hours & activities are subject to change.

*Please note, campfires are not permitted at this time due to a mandated Burn Ban. Thank you for your understanding! 

Daily Activities

On-Site Dining

At The Pic-a-Nic Basket, we offer a variety of tasty food items such as burgers, tacos, pizza, and chicken tenders. Plus, enjoy a Bear Sundae, Bill’s Lemonade, funnel fries, and more!

View The Pic-a-Nic Basket menu here.

Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others.
  • Due to the executive order by the Governor of the State of Texas, masks are required in public buildings and when within 6 feet of others.

Guidelines & important information for our amenities & facilities: 

  • The Pic-a-Nic Basket is open for take-out and limited indoor seating. Call (830) 360-0987 to order your food. When to-go orders are placed, a delivery time will be given. Pick up will be at the poolside window. Please maintain social distancing in any lines.
  • Our Ranger Station (store + reservations) is open and limited to 10 guests at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
  • When the Outdoor Pools & Water Zone are open, the number of guests will be limited. Please visit the Pool to sign up for an available time slot. If capacity is reached, you will have to wait until there is space. The entrance to the right of The Pic-a-Nic Basket will be the only place to enter/exit so we can monitor the capacity. Guests must follow social distancing guidelines both inside and outside the pool. Please only use one chair per person and do not move around. We sanitize all chairs and tables between use and this will minimize the amount of sanitizing that is necessary.
  • Pedal carts are available select days/times.
  • Amenities such as gem mining and mini golf are open with enhanced sanitizing procedures and social distancing guidelines.
  • The jumping pillow is open with restrictions: limited to 4 jumpers at a time.
  • Activities such as basketball and Gaga Ball are available, but guests must bring their own equipment. Limited to 4 people at a time.
  • The Outdoor Pavilion is available with restrictions and social distancing signs will be posted.
  • Comfort Stations (restrooms) are open with restrictions.
  • The Laundry Facility is open with restrictions.
  • Linen rentals are available.
  • Lazer Tag is open select days/times with enhanced sanitizing procedures and social distancing guidelines.
  • The playgrounds are open with social distancing guidelines.
  • Arcade Alley is open with restrictions and enhanced sanitizing procedures.
  • Golf Cart Rentals are available (with proper cleaning procedures in place after each use). Please visit reservations for more information.
  • Take-out activities such as coloring pages and scavenger hunts are available for pick up at the Ranger Station.

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!


TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!

Golf Carts

    1. Make sure the brake is locked before inserting the key.

    2. Put the key in the ignition and turn the key to the right until it is in the on position. Note: You will not hear the golf cart engine come on, most golf carts are quiet.

    3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.

    4. Slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you. After slowly pressing on the gas you will hear the break release and then gradually increase the gas.

    5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.

    6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.

    7. Take the key out when you are not operating the golf cart.

AC/Heating

Lodge Rooms, Cottages, and Hill Country Cabins:

  1. Locate the AC/heating remote control (same remote for living room & bedroom).

  2. Turn the remote on using the ON/OFF button.

  3. Use the MODE button to select cooling (snowflake icon) or heating (sun icon).

  4. Use the arrow buttons to adjust temperature – do not go below 69 degrees or the unit will freeze up.

  5. Make sure you are not on the humidify setting.

  6. Both the front & back units have to be on the same MODE or you will receive an error code. If this happens, turn both units OFF and start over.

Yogi Bear™ Cabins, Cindy Bear™ Cabins, Deluxe 2-Bedroom Cabins, Yogi Bear™ Bunkhouse, and Boo Boo™ Bungalow:  

  1. Adjustable wall thermostats – do not go below 69 degrees or the unit will freeze up.

Cozy Cabins:

For AC –

  1. Locate the AC/heating remote control.

  2. Turn the remote on using the ON/OFF button.

  3. Use the MODE button to select cool and the up/down arrows to select temperature – do not go below 69 degrees or the unit will freeze up.

For heat –

  1. Locate each wall thermostat (1 in bedroom & 1 in bathroom) and adjust between low and high settings.

Important Information Regarding Your Stay

  • Quiet hours are 10PM – 8AM (Sun – Thurs) and 11PM – 8AM (Fri & Sat).
  • Check-out is by 11AM for cabins and 12PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Max 10 people per site.
  • No day camp passes available.
  • No visitors are allowed at your site.
  • Bear Visits are not available.
  • At this time, we are not allowing early access/arrivals (before check-in) or extended access (after check-out).
  • We provide dumpsters throughout the Camp-Resort for you to dispose of your garbage. Help us keep furry critters out of the trash by not leaving it outside of your cabin overnight.

  • Firewood and ice are available for purchase at the Ranger Station.
  • At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. Before you depart, please wash any dirty dishes, put any items moved back in their original location, and dispose of your trash. Guests will be charged a minimum of $150 if the cabin is excessively dirty and requires extra cleaning.

  • Please help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.

  • A fire ring has been provided so you can enjoy a campfire. Help us keep the Camp-Resort clean and protect the environment by not moving your fire ring. You will be charged $25 if the fire ring is moved. Additionally, campfires must be monitored at all times.

  • The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors.

  • In order to provide a healthy environment for all of our guests, we prohibit smoking in all cabins. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.

  • Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or are removed.

  • We welcome furry friends in the cabins that have been designated “pet friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an additional $250 cleaning fee if it is discovered a pet has been in a non-pet friendly cabin.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Ranger Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

  • Ranger Station: (830) 256-0088
  • Park After Hours Emergency Line: (830) 214-5284

Local Health Care Providers:

  • Smithson Valley Family Medicine LLP

    13201 FM 306, Canyon Lake (0.2 miles)

    (830) 964-5575

  • Christus Santa Rosa Emergency Center

    6244 Creekside Crossing, New Braunfels (13.1 miles)

    (830) 608-5600

  • CVS Pharmacy

    8049 FM 2673, Canyon Lake (8.4 miles)

    (830) 899-9700

  • Canyon Lake Dental Care

    1395 Sattler Rd, Suite 4, Canyon Lake (2.1 miles)

    (830) 964-3161


BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

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Click the link in our bio to check out everything that our camp-resort has to offer.
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Book now and don’t miss out on the savings and fun to be had. Click the link in our bio to get promo codes.
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In addition to this awesome hike, there many additional trails in the surrounding area. Click the link in our bio to check out more!
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With so many fun activities for the family you’ll never be bored. ⁠

Take advantage of our outdoor pools, water zone, jumping pillow, mini golf, and more! Most of our attractions are included in your stay for no additional cost. ⁠

What are you waiting for? Book now! Link in bio.
...

There is so much fun to be had at Jellystone Park™ Hill Country and so many great deals to help you do so! ⁠

Save BIG when you book with one of our weekday deals. View all of the ways to save on your vacation - link in bio. ⁠

Photo: @tamaradanielleself
...

Happy Father’s Day to all the amazing dads out there! Camping trips wouldn’t be the same without you. ⁠

What’s your favorite camping memory with your dad? Tell us below! ⬇⬇⬇⁠

Photo: @the.goulden.years
...

Summer is officially here and so is the heat. 🔥⁠

Cool down in our many water attractions OR take a dip in the beautiful Guadalupe River! You can even rent kayaks, canoes, and tubes to spend the day floating and relaxing. 💦🛶
...

Summer is already well on its way and before you know it, it’ll be Independence Day! ☀️🇺🇸⁠

Spend your 4th of July swimming in our outdoor pools, splashing in our water zone, flying on our jumping pillow, and SO much more! ⁠

We only have a few spots left so don’t wait! Check out all we have to offer and reserve your stay now - link in bio.
...

Did you miss out on your chance to spend Father’s Day with us? Don’t fret! ⁠

Give the gift of a future vacation and treat the important men in your life to a vacation at Jellystone Park™ that they will never forget. We have both cabins and RV sites available for future reservations. ⁠

Make sure to book in advance so you can join in on the summer fun! Book today - link in bio. ⁠
...

Did someone say road trip? ⁠

Don't miss our newest blog post - 8 Road Trip Essentials - to make your next adventure the #bestvacationever! Link in bio!⁠
...

The summer fun never stops at Jellystone Park™ Hill Country!

A stay with us also includes access to our water zone, outdoor pool, mini golf, playgrounds, and so much more.

Click the link in our bio to view everything we have to offer!

Photo: @p_knutzz
...

Who says weekends are more fun?

This summer at Jellystone Park™ enjoy non-stop fun every single day of the week!

Photo: @tamaradanielleself
...

Summer has started, which means it's time for our Best Vacation Ever Photo Contest! ⁠

From now through Labor Day, snap a photo at the park and tag us on Instagram or Facebook with the hashtag #bestvacationever. ⁠

After Labor Day, we'll choose our 5 favorite photos and have all of you vote to decide a winner to receive $250 in camp credit towards their next stay PLUS a $100 gift card to @gorumpl . It's time to start snapping! 📸⁠

For contest details, terms and conditions - click the link in bio.
...

It’s officially National Camping Month and we’re so excited to spend it with our amazing campers! ⁠

And this is just the beginning! There’s so much we’re looking forward to throughout the entire upcoming summer - check out our latest blog to see the 5 things that we’re most excited about! 💦 🔥 🐻 ⁠

Link in bio.
...

Today and every day, we remember our nation's heroes. ...

Are you ready for the long weekend? We sure are!⁠

If you missed out on this weekend make sure to book your vacation asap so you don’t miss out on the rest of the summer. ⁠

Book now - link in bio.
...

This is how we feel about Peak Season starting this weekend!⁠

Grab your camping crew and make your way out to Jellystone Park™ to make this summer one to remember! ⁠

Wondering what makes peak season so special? It means more fun for everyone all season long...Water zone and outdoor pools open DAILY, weekday and weekend activities, extended hours for facilities, special deals, and so much more! ⁠

For a list of our daily activities make sure to download the Jellystone Park™ App. A link to the app can easily be found on our Events and Daily Schedules Page on our website. ⁠

Click the link in our bio to check out everything that our camp-resort has to offer.
...

Save BIG this summer when you book with our deals! ⁠

Book now and don’t miss out on the savings and fun to be had. Click the link in our bio to get promo codes.
...

Get outside and take a hike during your stay at Jellystone Park™ Hill Country! ⁠

Make sure to check out the Guadalupe River Park Trail, one of the top rated hikes in the area, only a short 5 minutes from our camp-resort. Walking along the river is a great way to get in some exercise while enjoying the stunning scenery. ⁠

If hiking isn’t your scene try tubing along the river! There are many local places that offer tubing excisions for the whole family. ⁠

In addition to this awesome hike, there many additional trails in the surrounding area. Click the link in our bio to check out more!
...

With so many fun activities for the family you’ll never be bored. ⁠

Take advantage of our outdoor pools, water zone, jumping pillow, mini golf, and more! Most of our attractions are included in your stay for no additional cost. ⁠

What are you waiting for? Book now! Link in bio.
...