Guest Dashboard

Your go-to vacation guide

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 1pm/12pm

Cabin check-in/check-out times are 4pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions

*At this time we are not accepting any early check-ins. We hope to offer this perk to our guests again soon!


COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.

Hours of Operation

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

Hours are through April 14. Visiting us at a later date? Check back for updates! 

  • Ranger Station/Reservations
    SUN – THURS: 9AM – 5PM, FRI: 9AM – 8:30PM, SAT: 8:30AM – 9PM
  • The Pic-a-Nic Basket
    SUN: 
    11AM – 3PM, MON – THURS: CLOSED, FRI: 4PM – 8PM, SAT: 11AM – 8PM
  • Outdoor Pools
    SUN – THURS: 9AM – 5PM, FRI & SAT: 9AM – 8PM
    *Closed at 1PM and 4PM for 30 minute cleaning breaks
  • Water Zone
    MON – THURS: CLOSED, FRI: 4PM – 8PM, SAT: 9AM – 8PM, SUN: 9AM – 3PM
    *Closed at 1PM and 4PM for 30 minute cleaning breaks
  • Indoor Pool
    SUN – THURS: 9AM – 7PM, FRI & SAT: 9AM – 9M
  • Mini Golf
    SUN – THURS: 9AM – 7PM, FRI & SAT: 9AM – 10PM
  • Jumping Pillow
    MON – FRI: 10AM – 7PM, SAT & SUN: 9AM – 7PM

  • Gem Mining
    MON – SUN: 9AM – 8PM
  • Sports Courts
    DAILY: DAWN – DUSK
  • Playgrounds
    DAILY: DAWN – DUSK
  • Arcade Alley
    SUN – THURS: 10AM – 5PM, FRI & SAT: 9AM – 9PM
  • Pedal Carts
    MON – THURS: 10AM – 5PM FRI: CLOSED SAT: 9AM – 7PM, SUN: CLOSED 
  • Laundry
    DAILY: 9AM – 5PM
  • Comfort Stations
    DAILY: 9AM – 9PM

*All hours & activities are subject to change.

Daily Activities

On-Site Dining

At The Pic-a-Nic Basket, we offer a variety of tasty food items such as burgers, tacos, pizza, and chicken tenders. Plus, enjoy a Bear Sundae, Bill’s Lemonade, funnel fries, and more!

View The Pic-a-Nic Basket menu here.

Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others.
  • Due to the executive order by the Governor of the State of Texas, masks are required in public buildings and when within 6 feet of others.

Guidelines & important information for our amenities & facilities: 

  • The Pic-a-Nic Basket is open for take-out and limited indoor seating. Call (830) 360-0987 to order your food. When to-go orders are placed, a delivery time will be given. Pick up will be at the poolside window. Please maintain social distancing in any lines.
  • Our Ranger Station (store + reservations) is open and limited to 10 guests at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
  • When the Outdoor Pools & Water Zone are open, the number of guests will be limited. Please visit the Pool to sign up for an available time slot. If capacity is reached, you will have to wait until there is space. The entrance to the right of The Pic-a-Nic Basket will be the only place to enter/exit so we can monitor the capacity. Guests must follow social distancing guidelines both inside and outside the pool. Please only use one chair per person and do not move around. We sanitize all chairs and tables between use and this will minimize the amount of sanitizing that is necessary.
  • Pedal carts are available select days/times.
  • Amenities such as gem mining and mini golf are open with enhanced sanitizing procedures and social distancing guidelines.
  • The jumping pillow is open with restrictions: limited to 4 jumpers at a time.
  • Activities such as basketball and Gaga Ball are available, but guests must bring their own equipment. Limited to 4 people at a time.
  • The Outdoor Pavilion is available with restrictions and social distancing signs will be posted.
  • Comfort Stations (restrooms) are open with restrictions.
  • The Laundry Facility is open with restrictions.
  • Linen rentals are available.
  • Lazer Tag is open select days/times with enhanced sanitizing procedures and social distancing guidelines.
  • The playgrounds are open with social distancing guidelines.
  • Arcade Alley is open with restrictions and enhanced sanitizing procedures.
  • Golf Cart Rentals are available (with proper cleaning procedures in place after each use). Please visit reservations for more information.
  • Take-out activities such as coloring pages and scavenger hunts are available for pick up at the Ranger Station.

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!


TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!

 

Golf Carts

    1. Make sure the brake is locked before inserting the key.

    2. Put the key in the ignition and turn the key to the right until it is in the on position. Note: You will not hear the golf cart engine come on, most golf carts are quiet.

    3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.

    4. Slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you. After slowly pressing on the gas you will hear the break release and then gradually increase the gas.

    5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.

    6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.

    7. Take the key out when you are not operating the golf cart.

AC/Heating

Lodge Rooms, Cottages, and Hill Country Cabins:

  1. Locate the AC/heating remote control (same remote for living room & bedroom).

  2. Turn the remote on using the ON/OFF button.

  3. Use the MODE button to select cooling (snowflake icon) or heating (sun icon).

  4. Use the arrow buttons to adjust temperature – do not go below 69 degrees or the unit will freeze up.

  5. Make sure you are not on the humidify setting.

  6. Both the front & back units have to be on the same MODE or you will receive an error code. If this happens, turn both units OFF and start over.

Yogi Bear™ Cabins, Cindy Bear™ Cabins, Deluxe 2-Bedroom Cabins, Yogi Bear™ Bunkhouse, and Boo Boo™ Bungalow:  

  1. Adjustable wall thermostats – do not go below 69 degrees or the unit will freeze up.

Cozy Cabins:

For AC –

  1. Locate the AC/heating remote control.

  2. Turn the remote on using the ON/OFF button.

  3. Use the MODE button to select cool and the up/down arrows to select temperature – do not go below 69 degrees or the unit will freeze up.

For heat –

  1. Locate each wall thermostat (1 in bedroom & 1 in bathroom) and adjust between low and high settings.

Important Information Regarding Your Stay

  • Quiet hours are 10PM – 8AM (Sun – Thurs) and 11PM – 8AM (Fri & Sat).
  • Check-out is by 11AM for cabins and 12PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Max 10 people per site.
  • No day camp passes available.
  • No visitors are allowed at your site.
  • Bear Visits are not available.
  • At this time, we are not allowing early access/arrivals (before check-in) or extended access (after check-out).
  • We provide dumpsters throughout the Camp-Resort for you to dispose of your garbage. Help us keep furry critters out of the trash by not leaving it outside of your cabin overnight.

  • Firewood and ice are available for purchase at the Ranger Station.
  • At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. Before you depart, please wash any dirty dishes, put any items moved back in their original location, and dispose of your trash. Guests will be charged a minimum of $150 if the cabin is excessively dirty and requires extra cleaning.

  • Please help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.

  • A fire ring has been provided so you can enjoy a campfire. Help us keep the Camp-Resort clean and protect the environment by not moving your fire ring. You will be charged $25 if the fire ring is moved. Additionally, campfires must be monitored at all times.

  • The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors.

  • In order to provide a healthy environment for all of our guests, we prohibit smoking in all cabins. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.

  • Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or are removed.

  • We welcome furry friends in the cabins that have been designated “pet friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an additional $250 cleaning fee if it is discovered a pet has been in a non-pet friendly cabin.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Ranger Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

 

  • Ranger Station: (830) 256-0088
  • Park After Hours Emergency Line: (830) 214-5284

 

Local Health Care Providers:

  • Smithson Valley Family Medicine LLP

    13201 FM 306, Canyon Lake (0.2 miles)

    (830) 964-5575

  • Christus Santa Rosa Emergency Center

    6244 Creekside Crossing, New Braunfels (13.1 miles)

    (830) 608-5600

  • CVS Pharmacy

    8049 FM 2673, Canyon Lake (8.4 miles)

    (830) 899-9700

  • Canyon Lake Dental Care

    1395 Sattler Rd, Suite 4, Canyon Lake (2.1 miles)

    (830) 964-3161


BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

THE LATEST FROM THE BLOG

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⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⁠
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Want to experience it for yourself? Let's go! Link in bio.⁠
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We have so many amazing attractions for you and your family to enjoy during your stay at Jellystone Park™! ⁠

From mini golf, lazer tag, gem mining, & more, you'll have endless chances for unforgettable memories! ⁠

📷: @hillcountryhomestead
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Have you booked your spring vacation yet? Don't miss out on your chance for the best vacation ever! ⁠

Enjoy one of our many luxury cabins like our Lodge Rooms that sleep up to 6 people! ⁠

Click the link in our bio to book your stay.
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Ready to book? Check rates & availability via the link in our bio.⁠
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Did you know that camping offers many health benefits? ⁠
From increased serotonin levels, fresh air and exercise, more! ⁠

Check out our latest blog for 5 reasons why a visit to Jellystone Park™ is great for both your mental and physical health!⁠

Link in bio.
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☀️🌸 ⁠

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Click the link in our bio to learn more!
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Click the link in our bio to view of open positions:
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Click the link in our bio to view all of our ways to stay!
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🐾⁠
We know that they are a member of your family, and we invite you to bring them along on your next family vacation to Jellystone Park™! ⁠

Ready to book? Simply add your number of pets under the guest count to find the best campsite or cabin for you and your bestie. Link in bio. Woof!⁠
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Looking for a smaller option? Check out all of our ways to stay with the link in our bio.
...

Happy National Siblings Day to all our families out there! Give your built-in bestie(s) a hug today. 💛 ...

Did you know our pools are open everyday and the rest of our water attractions are open Fridays, Saturdays, and Sundays? ⁠

AND starting Memorial Day all our water attractions will be open DAILY. ⁠

�Don’t miss out - plan your vacation today! ⁠

Link in bio. ⁠

📷: @kyndalgreen
...

Spend your spring with us here at Jellystone Park™! ⁠

Whether you choose a cabin or RV site, we have so many comfortable options for everyone.
...

Our Hill Country Cabins are kid & parent approved! 👍🏼⁠

With a private bedroom for parents, bunk beds and a loft space for the kids, it is the perfect option for any family. ⁠

Learn more about this luxury cabin by clicking the link in our bio.
...

Do you need a faster way to get around our Camp-Resort? Or are you looking for ways to get ultimate relaxation on your vacation? We've got you covered! ⁠

At Jellystone Park™, we're always working to give you the most comfortable stay that we can. ⁠


Check out our new blog for information about add-on options for your next getaway! Link in bio.
...

Happy Easter to all our egg-cellent campers! 🐣🌸⁠


Photo by Priscilla Du Preez on Unsplash
...

The reviews are in! A Jellystone Park™ vacation may be exactly what your family needs - but don’t take our word for it. See what everyone else is saying!⁠

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⁠
“Great for kids! Lots of activities like swimming, lazer tag, mini golf, volleyball, basketball, pedal carts, gem mining, bouncing pillow and arcade. All around fun.” - Tammy P⁠

Want to experience it for yourself? Let's go! Link in bio.⁠
...

We have so many amazing attractions for you and your family to enjoy during your stay at Jellystone Park™! ⁠

From mini golf, lazer tag, gem mining, & more, you'll have endless chances for unforgettable memories! ⁠

📷: @hillcountryhomestead
...

Have you booked your spring vacation yet? Don't miss out on your chance for the best vacation ever! ⁠

Enjoy one of our many luxury cabins like our Lodge Rooms that sleep up to 6 people! ⁠

Click the link in our bio to book your stay.
...

Get offline and into the great outdoors! New family memories are calling. ⁠


📷: @skylerlace
...

Mother’s Day is around the corner, so show mom some love with a trip to Jellystone Park™! ⁠

Whether it’s lounging by the pool or beating the fam in a round of mini golf, there’s tons of fun (or relaxation) to be had!⁠

Ready to book? Check rates & availability via the link in our bio.⁠
...

Did you know that camping offers many health benefits? ⁠
From increased serotonin levels, fresh air and exercise, more! ⁠

Check out our latest blog for 5 reasons why a visit to Jellystone Park™ is great for both your mental and physical health!⁠

Link in bio.
...

Jump into spring & join us for some Jellystone Park™ fun!⁠
☀️🌸 ⁠

How are you spending the first day of spring?
...

Have you booked your vacation yet? We have so many amazing RV spots for you and your family! ⁠

Make sure to check out all of our amazing deals before booking. ⁠

Click the link in our bio to learn more!
...

‼️Join our team‼️ ⁠

We are currently hiring for the 2021 season and would love to get to know you! ⁠

Click the link in our bio to view of open positions:
...

Have you stayed in our newly renovated Lodge Rooms yet? These cabins sleep up to 6 and come with a full bathroom and kitchenette. ⁠

Click the link in our bio to view all of our ways to stay!
...

We PAWS-itively love our furry guests!⁠
🐾⁠
We know that they are a member of your family, and we invite you to bring them along on your next family vacation to Jellystone Park™! ⁠

Ready to book? Simply add your number of pets under the guest count to find the best campsite or cabin for you and your bestie. Link in bio. Woof!⁠
...

Spring Break is finally here and Easter is right around the corner! 🌸⁠

Have you booked your family holiday vacation yet? Get outside, enjoy all our attractions, and get ultimate relaxation & fun when you stay with us! ⁠

Holiday weekends sell out fast, book your stay today! Link in bio.
...

Need last minute Spring Break plans? Grab your family and stay in one of our luxury cabins or campsites! ⁠

Our Yogi Bear™ Bunkhouse sleeps up to 16 people and includes 3 bathrooms and a full kitchen. This cabin is the perfect spot for a bigger group! ⁠

Looking for a smaller option? Check out all of our ways to stay with the link in our bio.
...